Privacy Policy

Last updated: February 10, 2026

At EarnpalSolutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth
  • Financial Information: Bank account details for withdrawals
  • Usage Data: Tasks completed, referrals, transactions, login history
  • Device Information: IP address, browser type, device type
  • Communication Data: Support tickets, emails, feedback

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and withdrawals
  • Verify your identity and prevent fraud
  • Send important notifications and updates
  • Improve our platform and user experience
  • Respond to customer support requests
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment Processors: To process withdrawals and payments
  • Service Providers: Third-party services that help us operate
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale

4. Data Security

We implement security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure servers with regular security audits
  • Password hashing and encryption
  • Limited access to personal data
  • Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

You can control cookies through your browser settings, but disabling them may affect platform functionality.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@EarnpalSolutions.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal, tax, or regulatory purposes.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@EarnpalSolutions.com

Support: support@EarnpalSolutions.com

Address: Lagos, Nigeria